All orders are shipped in plastic-free packaging.
• Delivery Timelines & automatically-discounted Shipping Costs are calculated at checkout. Customers have the option of choosing between USPS First Class, USPS Priority Mail, or UPS Ground.
• All shipments are trackable & should arrive within 2 - 5 business days of order dispatch.
International (outside of USA):
• Delivery Timelines & automatically-discounted Shipping Costs are calculated at checkout. Customers have the option of choosing between USPS First Class International and DHL Express Worldwide.
• Shipment delivery will vary depending on the destination, but you can typically expect your package to arrive within 7 - 21 business days, plus any additional time for customs processing if applicable. Although a tracking number will be issued for your order, please note that USPS only provides limited tracking updates once your shipment leaves the US.
• Please note international shipments may be subject to import taxes, customs duties/tariffs, separate international mail handling fees, & other additional fees levied by the destination country, due upon arrival of your package. BLUE ADAPTATION has no control over these fees nor are they included in the original purchase price or shipping charges you pay upon checkout from our store. The recipient is responsible to pay separately for any such determined governmental charges upon delivery of their package.
We want you to love your new purchase. If you’re not completely satisfied, we will gladly accept returns for refund (or exchange) on all unworn items within 30 days of the original purchase date. If you would like to initiate a return within the 30-day timeframe, please reach out to us at email@example.com to get started.
Domestic Returns & Refunds (USA)
Upon hearing from you, we’ll provide a prepaid USPS return shipping label and easy instructions. Once your return is physically received back, inspected, and approved, we will send you a confirmation email to notify you that your refund for the item(s) will be processed. A credit will be applied to your original form of payment, less the cost of the original shipping amount & pre-paid return label (both automatically discounted). Please note shipping carrier charges cannot be refunded & these fees will automatically be deducted from your total refund amount. (We do however offer free exchanges, & will cover the cost of the associated additional shipping charges). Please note processed refunds may take up to 14 business days to reflect on your account.
International Returns & Refunds (Worldwide, outside USA)
Per the above policy parameters, just email us directly and we’ll take you through the process. Please note we are unable to provide international return shipment labels on our end.
OUT OF STOCK
We are a slow fashion brand that strives to be ecologically responsible. We produce small, targeted runs in order to eliminate wastefulness while still meeting consumer demand. Don't see a particular style / size / color in stock that you would like to purchase? Firstly, our sincere apologies for the inconvenience, we appreciate your understanding. Secondly, please email us directly to let us know what you would like & we'll ensure it's ordered & held back for you, just as soon as it's scheduled for a re-run (available for select styles).