In-stock items are shipped out ASAP, typically within 12 - 48 hours of your order being placed.

The only exception to this timeline would be orders containing a custom, made-to-order size or style, which will be noted on the product listing. Orders containing a custom item are typically fulfilled in less than 2 weeks & are shipped out to you promptly thereafter.

Please also take note of your chosen shipping carrier's estimated timeline & feel free to reach out to us in advance (or leave a note on your order), if you happen to have a delivery deadline. We'll do our best to ensure your package arrives in time! :)

*Please ensure you enter the correct delivery address.  BLUE ADAPTATION is not responsible for refunding or replacing packages sent to erroneous or outdated addresses, as entered by the customer.

Domestic (USA):

• Delivery estimates and shipping costs are calculated automatically at checkout. Customers may choose between USPS (Ground Advantage or Priority) or UPS (Ground, 2nd Day Air®, or Next Day Air Saver).

• All shipments are trackable, with estimated delivery typically ranging from 3–7 business days after dispatch. All orders ship from Indiana (with the exception of made-to-order items).

• Need your order quickly? Based on our experience, we recommend selecting a UPS option over USPS for faster and more reliable delivery.

International (Worldwide, outside of USA): 

• Estimated delivery timelines & automatically-discounted shipping costs are calculated at checkout.  Customers have the option of choosing between UPS (Worldwide Expedited or Saver), or DHL (Express Worldwide).    

• Shipment delivery will vary depending on the destination & selected mail carrier service, but you can typically expect your package to arrive within 7 - 14 business days, plus any additional time for customs processing if applicable. 

• Please note international shipments may be subject to import taxes, customs duties/tariffs, separate international mail handling fees, & other additional fees levied by the destination country, due upon arrival of your package.

BLUE ADAPTATION has no control over these fees, nor are they included in the original purchase price or shipping charges that the customer pays upon checkout from our store.

The recipient is responsible to pay separately for any such determined governmental charges upon delivery of their package.  Duties and taxes are imposed by your government to protect national revenue and safeguard local industry. Almost all shipments crossing international borders are subject to duty and tax assessment.

We want you to love your purchase!

If you're not completely satisfied, we gladly accept domestic returns or exchanges on all unworn items within 30 days of the original purchase date.

To start a return within this 30-day window, please click here.

To request an exchange, or if you need additional assistance, please contact us via our Contact Us form or email us directly at hello@blueadaptation.com. Be sure to include your name and/or order number and let us know how you'd like to proceed.

Domestic Returns & Refunds (USA)

Once we hear from you, we’ll provide a prepaid USPS return shipping label along with simple instructions.

After your return is received, inspected, and approved, we’ll email you a confirmation, and your refund will be issued to your original form of payment (less the cost of the original shipping amount & pre-paid return label).

Please note that shipping carrier charges are non-refundable and will be deducted from your refund total.

Refunds may take up to 14 business days to appear on your account, depending on your bank or payment provider.

Gift cards are non-refundable.

Exchanges (USA)

We are happy to offer complimentary exchanges for a different size or color of the same item, subject to availability.

We currently cover all associated exchange shipping costs, provided the original sale remains in place. Additional exchanges may require a shipping fee.

International Returns & Refunds (outside the USA)

Due to the high costs associated with international shipping and the recent elimination of the de minimis tax exemption for items reentering the U.S. (effective August 29, 2025), we are no longer able to accept returns or exchanges on international orders. All international sales are considered final.

We sincerely apologize for any inconvenience this may cause. If you experience an issue with your order, please don’t hesitate to contact us at hello@blueadaptation.com

Return Shipping Fees (USA)

If you choose to return items for a refund, the cost of the provided prepaid USPS return label will be deducted from your refund as follows:

• Packages under 1 lb (typically 1 item): $6.99
• Packages over 1 lb (typically 2+ items): $8.99+

Please note these figures are general estimates and actual shipping label rates may vary.

If an order originally qualified for free shipping but falls below the free shipping threshold after a return, the original outbound shipping cost may also be deducted from the refund.

For returns containing 3 or more items, a small handling/restocking fee of 1% per item may apply.

Each product listing has Fit notes specific to the individual style, along with a Size Guide you can peruse. If upon review, you're still wondering which size to order, we would recommend sizing up if you prefer a more relaxed fit, or sizing down if you fancy a more form-fitted feel.  When in doubt, feel free to Contact Us directly, we're very familiar with these styles & would be more than happy to assist further!  

We offer electronic Gift Cards in various amounts with no expiration date. Please visit our Gift Card page to purchase directly.

We are a slow fashion brand that strives to be ecologically responsible. We produce small, targeted runs in order to eliminate wastefulness while still meeting consumer demand. 

Don’t see your preferred size or color currently in stock? Simply select the sold out option to join our waitlist and be the first to know when it becomes available again.

Notice a product listing that states (+2 weeks)?

This means that you have chosen a style/size that is not currently in-stock, but is available as a custom, made-to-order item.

Orders containing a custom item are typically fulfilled in less than 2 weeks & are shipped out to you promptly thereafter.

Please take note of this additional processing time & plan ahead if a custom order is needed by a certain date.

Interested in carrying our brand? We’re working on it! :)

Please email us directly at hello@blueadaptation.com so we can note your interest and reach back out once our wholesale program becomes available.

Suggested Care Instructions:

SWIMWEAR

To prolong the life of your swim/activewear, it's recommended that you please:

• Hand Wash Cold Inside Out / Air Dry
• Always thoroughly rinse after chlorinated pool use
• Avoid contact with rough surfaces to avoid fabric snags

JEWELRY

To prolong the life of your jewelry, please:

• Refrain from exposing plated jewelry to chemicals, oils, perfumes, & makeup. Ideally put your earrings on last to avoid any such chemical contact.
• Avoid exercising, bathing, & swimming while wearing your jewelry. Both chlorine & saltwater can be damaging. 
• To clean, gently rinse with freshwater (if needed) & dry with a soft polishing cloth.
• Store for safe keeping in a cool, dry place.  (Glazed enamel can soften if exposed to heat; do not place anything directly atop your pieces to avoid possible indentation).  

All of our products comply with relevant safety regulations, inclusive of the General Product Safety Regulation (GPSR) put forth in the EU / EEA (European Economic Area).

If you would like additional detailed information in regard to a specific product, please email us with your request at hello@blueadaptation.com.

Feel free to reach out to us through our contact page & we will be happy to assist you! :)